Role Summary
This role focuses on providing a first-rate experience for school based mentors who work alongside the university in supporting our trainees. Liaising with both Primary and Secondary schools across the region.
Role and Responsibilities
- To organise online and face to face training events including venue booking and set up, invites and tracking attendance, overseeing operations whilst sessions are being conducted and post event administration.
- To act as first point of contact for Mentor training queries via telephone and email.
- To liaise with external stakeholders regarding training events and requirements and to tactfully remind stakeholders of the obligations and training requirements of being an ITT mentor.
- To liaise with external stakeholders regarding training events and requirements and to effectively circulate the obligations and training requirements of being an ITT mentor.
- To devise, coordinate and collate post event feedback and end of placement mentor surveys. To circulate results as necessary in appropriate formats depending on audience and use.
- to implement appropriate strategies to lead on enhancing the operational elements of mentor training to contribute to the overall continual improvement of ITT mentoring across all courses.
- Assist senior leaders review compliance by compiling appropriate reports showing training undertaken and training outstanding across all mentors, course and/or schools
Qualifications and Training
- BA (Hons) Social Sciences
- Certificate in Personnel Practice
- Microsoft Excel / Access training
- Blackboard training
- SITs training
- E-recruitment
- CRB (now known as DBS)
- MIS Software
- Agency Worker regulations
- Note taking
- Managing grievances
- Managing workplace stress
- Managing attendance
- HR.Net Software (including Administrator & Document Explorer)
- Crystal Reports
- Recruitment and Selection
- CIPD Managing Poor Performance
- Supervisory Management Assessor training
Professional Bodies
- Associate member of CIPD
- Member of the Association of University Administrators (AUA)